Frequently Asked Questions

The device has a built-in 4G IoT card that automatically uploads data every 5 minutes. If the on-site signal is unstable, data is cached locally first and then immediately uploaded when the network is restored, without manual intervention.

Smart Beehives adopt a solar power supply system with high-efficiency solar panels and large-capacity batteries. Under normal lighting conditions and with a full charge, the device can operate continuously for about 15-40 days. The device also has a low-power design to ensure normal operation even on rainy days.

Independent deployment is suitable for large agricultural enterprises, with data stored on local servers to ensure data security and privacy, supporting customized function development. SaaS service is suitable for small and medium-sized enterprises, with cloud-based rapid deployment, pay-as-you-go, supporting multi-terminal access, without the need to maintain servers.

Pollination service adopts a customized charging plan, comprehensively evaluated based on crop type, planting area, pollination cycle and other factors. We provide various pollination services for greenhouses, orchards, field crops, etc. Please contact us for detailed quotations.

We provide professional installation guidance and training services. After purchasing the equipment, technicians will provide on-site or remote installation guidance and detailed usage training. At the same time, we provide 7×24 technical support to ensure that you can use the equipment proficiently.

We provide a complete after-sales service system. When equipment fails, you can contact us through phone, online customer service, etc. We will provide remote technical support or on-site repair services according to the fault situation. Free repair within the warranty period, preferential repair service after the warranty period.

We support bulk purchase and provide corresponding preferential policies. For large enterprises or customers with special needs, we can provide customized development services, including function customization, interface customization, data interface customization, etc.

We adopt multiple security measures to protect data security: data transmission uses encryption technology, cloud storage uses distributed architecture, supporting data backup and recovery. For independent deployment solutions, data is completely stored on local servers to ensure data privacy.

You can view real-time beehive data through our smart screen, mobile APP or web terminal.